We strive to give you our customers the best shopping experience with our products and services. But at times you may not be fully satisfied with your purchases. For us your satisfaction is of utmost importance. We want you to be fully satisfied with your decision of buying products and services from.
We also want to make you feel safe when you buy anything online from us. Our 30 days money back guarantee enables you to a refund if the following conditions are fulfilled:
- You must have bought the products directly from us or from any of our partner websites.
- You must continue the product/s for the complete duration as recommended by us.
- There should not be any breaks in between the usage of product.
- You must not use any other similar product or treatment for the same problem.
For refunds related to your claim please write to us at [email protected] Once you apply for a refund we will contact you to settle the claim within 7 days after the request is submitted.
At Rajshahi Health Care we believe that every human being is unique and has a unique elementary composition. So you respond differently to all the things in life. Here we want to offer you full satisfaction through our time tested and proven products.
But if for any reason you are not happy with your purchase you can return all the unused / unopened containers within 30 days and get a refund. The refund will be issued only for the unused / unopened containers in their original packaging without any damage to them. The refund amount will be equal to the amount you paid for the returned containers less the shipping charges (if charged) and a 10% restocking fee. We will only issue one refund per person as if you reorder it is a sign that the product is working for you and you are happy.
To get a refund please mail us at ([email protected]). You will be given a reference number which you need to write on the outside of the return package. Include all the containers inside a secure package and ship within 48 hours of receiving the reference number.
Returns must be shipped through a secure parcel / courier service and must have a tracking number. Refunds will be issued only for the unopened/ unused containers less the shipping fee and a 10% restocking fee.
For any clarifications you may contact us at 0091 9760-068-086 or write to –
Rajshshi Health Care Pvt Ltd,
Near SBI, Opp. Vishwakarma Temple
Kanth Road, Moradabad – 244001 (Uttar Pradesh)
The return packet should clearly indicate “RETURNS” at the top of the address label. Also mention your order number, order date, reason for return and any other details which you think might be helpful in processing your claim.
Once our claim settlement team evaluates the request and find it eligible for the refund, we issue you a refund within 7 days.
Returns for exchange: If you want to exchange any of the products you purchased from us, you can do so within 15 days from the date of receipt of items. Please write to us at [email protected] for exchange related queries. You can also reach us via phone. Please dial (0091) 9760068086 between 10 am and 5 pm, Monday to Friday, for any queries.